Thanks for a great project!
I'll be glad to see next features in !!HELP!!
In New Ticket form, when operator type User name, some field complete automaticaly - phone number, dep. Values teked from Domino Directory.
In our organization we don't support the future in domino directory. Instead, we use own database linked to HR module.
My wish is that it will be possible to configure where are the values must be taken - from domino directory or by formula.
next one wish - please add field Duty, to store/show User position(post)
Thnx for good job!