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Ticket ID - All,Rejected

By Alexandre Steinberg 2 decades ago 1 reply

Comments Do Not Appear in Annex Approval Form of Call Ticket - All,Fixed

By Leo St-Jacques 2 decades ago 1 reply

Email Sent to Staff Person Comes in with Form Field = "eannexmemo" - All,Fixed

By Leo St-Jacques 2 decades ago 1 reply

Resolution comments (Processing Tab) do not appear - All,Fixed

By Leo St-Jacques 2 decades ago 1 reply

Resolution comments (Processing Tab) do not appear
By Leo St-Jacques 2 decades ago

Resolution comments entered in an open ticket do not appear on the main ticket form after I press the OK button on the popup dialog box. The test ticket remains open.

Thank you
By Stephane Eursels 2 decades ago

Thank you for your contribution, in fact this work if you use the link on the icon but not on the text link. A portion of the code has disappeared during a copy/ paste, sorry this will be corrected in the next release.