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VIC CRM for Notes - Feature Request: Additional field in contact


All our contacts need to be categorized by the department they work in so we can assign helpdesk tickets to the correct department for reporting. Would it be possible to have a department field in the contact form so this can be achieved, or is there existing functionaility to handle this in VIC already?

Thanks

Manuel



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In this field owners can describe what they have done or want to do.

You can use the rich text editor for rich text formating. You can also enter HTML to embed objects, e.g. to embed a YouTube video or a screenshot of the project. In this case use '[' and ']' to mark the passthrough HTML as such.

Please note that the first time you use the new UI your description is converted from rich text to MIME. You might want to copy and paste the raw plain text from the old UI in the new UI so that you don't loose information.