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!!HELP!! - Feature Request: Internet Emails


i am wondering if its possibile to send a helprequest to this db via a free mail account. It can be that a client cant access lotus notes and dontt want to call, and send just a mail. So it would be nice if i can read those mails as well and convert it to TT.

Same thig if i using lotus notes i have to implemt the subform "helpdeskanfrage" i have to change the design on the template. Would be nice if i can just enter the mail in db name in my email client and in the body field the descryption and press send ;-)

What you think about ?



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In this field you can enter the actual request.

You can use the rich text editor for rich text formating. You can also enter HTML to embed objects, e.g. to embed a YouTube video or a screenshot of the project. In this case use '[' and ']' to mark the passthrough HTML as such.

Please note that the first time you use the new UI your description is converted from rich text to MIME. You might want to copy and paste the raw plain text from the old UI in the new UI so that you don't loose information.
In this field owners can describe what they have done or want to do.

You can use the rich text editor for rich text formating. You can also enter HTML to embed objects, e.g. to embed a YouTube video or a screenshot of the project. In this case use '[' and ']' to mark the passthrough HTML as such.

Please note that the first time you use the new UI your description is converted from rich text to MIME. You might want to copy and paste the raw plain text from the old UI in the new UI so that you don't loose information.