This new version of the application (e) help inherits all the latest (e)notes core 4.00 but that's not the only news in this version 3.00.



For memory, in addition to multiple patches in the latest version of the (e)notes core the most important news is the new version of the document log event.



All of the views of the application have been reviewed to improve readability and research (adding categorizations and significant displacement of the total column at the beginning of view to avoid seeing labels categories truncated).



Another new option to enable a new field to set the name or identify of one or more equipment covered by the ticket.



From nearby patches, in addition to those made by the new (e)notes core there are several corrections to the notification system, now when a ticket is created by the Call Center, whenthe call center closed it they no received a notificationas the creator of the application. And another patch is when the technician takes a ticket put on hold it no longer receives a notification assignment ticket.



The selection of a domain without defaults settings don't make empty the current settings.



When the Call Center create itself a ticket and closed it the dialog box asks him now to fill the closing date of completion and duration (reserved for the Done button before).



All views are condensed by default.



Correction of the formula cache link to insert a file attached to a ticket.



And some fixes visuals (offset bad text or text displayed).