• What happens differently when you use remove status versus new status?

    By Eric Borisow 2 decades ago

    My assumption is that new status is used to begin a workflow and remove status is used when you want to move from the current state to the next specific in that state. Is there anything else going on in the background that is different, or is that basically it?



    Thanks,

    Eric

    • Remove status

      By Colin Williams 2 decades ago

      Remove status is used in parallel workflows - ie, when a document is in multiple states at once and you only want to remove a single state.



      So you have a document in the following states - "state1" and "state2". When the state1 approver completed their approval, you remove "state1", leaving "state2". Only when both states are removed can the workflow advance to the next state.



      I'm using that here on an IT Change Control system - after an initial serial approval step, the workflow branches into the following states; "Pending JDE", "Pending Notes", "Pending Domain", "Pending Hardware" etc. Each of these states have different approver/processors so the request gets routed as required to the teams in parallel. As each approver completes their setup, that state is removed (and ultimately the requester can see what remains to be provisioned on the request). When all the states are removed, the status is automatically advanced to "Completed".



      HTH!