• Escalations

    By Colin Williams 2 decades ago

    Wondering if there are any tricks to getting Escalations working?



    Ok, to clarify, the escalation is correctly setting the next status AND sending the email notifcation. The problem is that the rwfDocApprovers, rwfDocAuthors and rwfDocReaders fields are not getting set as per the escalation state document.



    Any pointers on how to troubleshoot this issue? I'm having this issue with 2.5 and Beta3 (not tested on 2.4).

    • Bug in escalation feature confirmed.

      By Phillip A Kahrl 2 decades ago

      I just verified that this is a bug, I'll have a fix in the next release. Can you submit this as a bug?