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!!HELP!! - Feature Request: User Phone#, Dep, Duty


Hi!
Thanks for a great project!

I'll be glad to see next features in !!HELP!!
In New Ticket form, when operator type User name, some field complete automaticaly - phone number, dep. Values teked from Domino Directory.
In our organization we don't support the future in domino directory. Instead, we use own database linked to HR module.

My wish is that it will be possible to configure where are the values must be taken - from domino directory or by formula.

next one wish - please add field Duty, to store/show User position(post)

Thnx for good job!



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Please note that the first time you use the new UI your description is converted from rich text to MIME. You might want to copy and paste the raw plain text from the old UI in the new UI so that you don't loose information.