I am not sure what you mean by "sort the keywords"
By Thomas Schulte 2 decades ago
If you mean the keywords for application, failuretype and failuresubtype. Well there is an action in the keydocument that says "sort entries". If you sort the entries there they are displayed sorted in their dialog boxes.
The other thing is the $supporter view that can be used to find a supporter for a specific application but this view is right now sortet by application/supportername
Greetings Thomas