• Upgrade Problems

    By Andres Gorostidi Pulgar 2 decades ago

    Hi,



    I am trying to upgrade the database to the newest template. Is that possible ?



    I am asking this because I thought I only had to remplace the template, but when I did I had no access to previous data…. I am not sure about which version I had before trying to upgrade, because it was too old (I had entries 1 year old, so it should be one of the initial versions)…



    Is there any way to upgrade the design while mantaining old data?

    • Check Your Roles

      By Bob Brodsky 2 decades ago

      Andres,



      Yes, you should be able to upgrade to the latest tempate and still be able to access your existing documents. We have added additional Roles to the database functionality over time. Please check your database ACL and grant yourself whatever additional Roles you do not already have. Also, please re-read the Help Using document to insure that all new configuration items have been addressed.



      HTH,

      Bob