• Users can't move mail into folders

    By Greg Gartland 10 years ago

    This is a strange one. I downloaded and installed the db. Signed all the elements and even recompiled the LS.

    Created a Customer Service group and gave them editor rights to the db.
    Some people can move mail to folders, some can't.

    Then I created two buttons in the inbox folder. “Take Ownership” and “Release Ownership”. These buttons just add name/date to a text field on the memo form, and shows it in the view.

    Some people can press the button and have it work, some can't. And it's not consistent. Sometimes one person can press both buttons, and after lunch only one button works.

    What am I missing???