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IDVault Password Reset - Feature Request: Password Reset on behalf


Add a capability for Helpdesk staff to reset password on behalf of the user who forgot password (via both Notes and Web UI). This would also avoid the authentication problem if Notes and Internet password are synchronized via policies, because does not require to authenticate the user against a different set of credentials in another foreign directory (AD/LDAP) - if there is any.

Also would allow reset in case user cannot reach the web UI because he is outside of company and cannot connect to company Intranet because the VPN connection login also requires the same password which he forgot.




Taken Actions by Owners

Hi Dietmar,

Thank you for your interest and for your input. I cannot give you a timeframe, but this one is definitely planned for the upcoming point release.

Regards,

:-) Barbara

 

Update January 18, 2013 - Included in Release 1.1 and uploaded. Have fun.



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You can use the rich text editor for rich text formating. You can also enter HTML to embed objects, e.g. to embed a YouTube video or a screenshot of the project. In this case use '[' and ']' to mark the passthrough HTML as such.

Please note that the first time you use the new UI your description is converted from rich text to MIME. You might want to copy and paste the raw plain text from the old UI in the new UI so that you don't loose information.