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OpenNTF Mail Experience - Feature Request: Manage Inbox using hierarchical mail threads


Create a view for the inbox that shows all emails grouped into hierarchical discussion threads. Within this hierarchical view of an inbox, I can then manage all emails that grew out of an original email as a tree. Visual design suggestion: just indent the emails under each other based on how far down the reply/forward thread is from the original. Within this hierarchical tree, I can instantly find all emails that are related to the original and see who sent them. I can see their rough relationship to the original. And, the key productivity aid, is that I can prune the tree more quickly by deleting the higher-up branches. If I delete the original email from this view, all sub-branches are removed. If I file the original, the whole tree is filed. Similarly, I can delete any particular branch of the tree and the action is applied to all sub-branches that sprouted from that email. This would be a huge productivity gain for the average person's inbox.

This functionality is not provided by the current Mail Threads view in the V7 template. That view is really a modification of All Documents and includes things like meeting notices, sent mail, etc. Also, that view does not allow the pruning or filing of the tree by whole branches, only individual emails. What I'm suggesting is a special view of the inbox that is managed using this hierarchical tree structure.

See also my suggestion titled "Work Task Oriented Email" for an even more expansive concept built on this function.



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You can use the rich text editor for rich text formating. You can also enter HTML to embed objects, e.g. to embed a YouTube video or a screenshot of the project. In this case use '[' and ']' to mark the passthrough HTML as such.

Please note that the first time you use the new UI your description is converted from rich text to MIME. You might want to copy and paste the raw plain text from the old UI in the new UI so that you don't loose information.