• Unable to get the contents of the document stored in a database

    By Konstantin Bravikov 3 years ago

    Hi!
    Could anybody help me with the following issue?

    I have installed and configured WebDAV on our system and see that

    1. It is possible to download if documents are stored in a folder on the server.

    2. It is possible to edit documents (round-trip-editing) if documents are stored in a folder on the server.

    3. It is possible to download if documents are stored in a database on the server.

    4. It is NOT possible to edit documents (round-trip-editing) if documents are stored in a database on the server. I am working with MS Word documents (doc) so the error looks like that - MS Word gets started by helper application but does not show any document…

    I have checked the logs and saw that the user had access level
    ACL.LEVEL_AUTHOR and DAVResourceDomino.checkReadOnlyAccess returned false…

    Can anybody suggest what else I should check to find the root cause of the problem?..

    This is how my Word window looks like when the document does not get opened: