• Out of Office

    By Sascha Troll/dortmund/germany/1u1SL 2 decades ago

    Is it necessary to prohibit the out of office agent to modify design ?

    I have the problem with OpenNTFMail Experience as SCT Template and the out of office agent which will be reset every night after activating it?



    Thanks

    Sascha

    • Explain further

      By Ben Rose 2 decades ago

      Can you explain a bit further? Not quite I understand what you mean…

      • design task disables out of office

        By Sascha Troll/dortmund/germany/1u1SL 2 decades ago

        I have the problem, everytime users activate their out of office agent, the design task will disable it again.





        I asked IBM if there is a problem with SCT and they send me the following technote.

        So I activated the out of office agent again, checked in the designer if enabled and run design directly to my mailfile lo design mailfile.



        I can repeat this a dozen times.



        I dont like to prohibit design elements….



        Thanks

        Sascha








        Title:


        Out of Office agent disables in a Single Copy Template DB
        Product: Lotus Notes > Lotus Notes > 6.x, 6.5
        Platform(s): Platform Independent
        Date: 11.12.2003
        Doc Number: 1154528








        This document is based on the following Software Problem Report (SPR):


        Display SPR Links



        SPR NumberSPR StatusSPR Fixed Release
        CYII5TT9J8Not a BugNot Applicable



        Problem



        Enabled out of office agent becomes disabled in a db created with mail6.ntf single copy template when design task runs for the first time in the mail file.

        Tested this in notes 6.02cf2 and 6.5 on Win2000 and Solaris8.






        Content



        This issue was reported to Lotus Software Quality Engineering and has been determined to not be a bug. The behavior is by design. You can check the design properties of ooo agent to Prohibit design refresh or replace to modify so the enabled status won't get changed.



        Workaround is to run design task as soon as you create the mail file using single copy template or after converting the mail file to single copy template.

        It only disables the out of office agent the first time design task runs if it's enabled.

        After design task run the first time in the mail file , out of office agent will stay enabled.

  • Interesting

    By Ben Rose 2 decades ago

    Sascha,



    Interesting stuff, not one I've come across as I don't use SCT in-house here; one of those things I've yet to see a huge benefit for.



    You may want to think twice about the design task though. By default it runs every night on every server…why??? The design task is only going to have an effect if you change the design of a template on which one database or more is based. Nearly every day it just thrashes the server to death overnight just when it should be backing up or running other more worthwhile tasks. On occasion, if change control lets you down, it can even accidentally roll-out a template design that you're not ready for yet!



    Personally, I disable the design task on every single server I install. When I do run it, because I need to roll out a new design to a number of DB's, I run it manually at a time of my choosing. For small numbers of DB's I just use the DB refresh command in the client and watch carefully. Things are a lot more controlled that way.



    When running the design task manually, a simple "tell amgr sched" beforehand can show you what agents are enabled and can be compared to another "tell amgr sched" afterwards to see any undesired changes.



    So, while this scenario is a problem to you, maybe you could review how you use the design task bearing in mind my comments.



    Lotus used to have much better support staff ;O)



    Cheers,



    Ben

    • ok, but...

      By Sascha Troll/dortmund/germany/1u1SL 2 decades ago

      Hi Ben.

      Single Copy Template is a great benefit. We save 40 GB with it or rather gave it back to the users (all users have a quota) and everybody likes the performance on our Domino Servers.



      But Single Copy Template also needs the design task for removing the designelements.

      So I can deactivate it and they have a SCT based template, but the template is still in the mailfile. I dont want to run design on all new databases manually.



      So without SCT feature, I will agree with you, to run design manually. Alternative I can run design weekly to remove the design elements from template, but then I have the same problem with deactivated Out of Office Agents…



      I will talk to IBM again.



      Thanks for your opinion :)



      Sascha