• Many e-mails lost

    By sandro morini 1 decade ago

    Hello everybody,
    I discovered that the e-mails received into this kind of db, after some months, are automatically deleted when the "New Mail Reminder" agent is enabled.
    I have five mailboxes with this template and only one with the agent disabled: this only one has all the e-mails and the others have a lot of e-mails lost.  

    My questions are:
    1) which is the wait period before the deletion ?
    2) how I can disabled this function ?

    Cheers

    • Many e-mails lost

      By sandro morini 1 decade ago

      Meanwhile the wait of an answer, I'm looking for a temporary workaround to avoid to continue to lose e-mails.
      My idea was to activate the archive function on these databases to save the mail in another db.
      Unfortunately, I can't find this option into the "tool" section.
      Is there a way to do this ?