• Add Sender to Address Book is still broke . . .

    By Sean Harris 2 decades ago

    This is also a problem with earlier versions.



    Reported here: http://www.openntf.org/Projects/pmt.nsf/586e8ab410f15d5a85256bae005184c6/44032eb9f19d1bb786256ee200012d9b!OpenDocument



    Steps to reproduce:

    1.) Open a message

    2.) Select Tools\Add Sender/Receipients to Address Book from the Action buttons

    3.) Select one or more entries from the Available Addresses section that are commented with the quoted name seperated by a "," (example "Harris, Sean" ) and click on Add Address.

    4.) It will split all the addresses that have a "," in them into two addresses, and none of them will added to the Add Address section.

    5.) If you use the Add All button, it will add all the addresses to the Add Address section, but for each address that has a "," it will add two entries into the Add Address section.



    It seems that the "," is being seen as a delimiter, and creating a second address.



    This is startng to be a major issue, as more and more people are using quoted names nowadays, and this function is being rendered completely useless.

    • As discussed offline...

      By Ben Rose 2 decades ago

      It seems you're the only firm in the world that uses a quoted RFC822 phrase in the form "Last, First". This isn't a standard Domino option and all the standard forms or phrase ARE supported.



      I can't see a quick fix for this one…sorry.

      • It's standard according to RFC 882 and Notes supports this format...

        By Mads Brenoe 2 decades ago

        Hi there



        first of all - I have used the openNTF ME for about 6 months now and it's great - you're all doing a good job…



        Just two days ago I battled with this exact same issue and I found that Names fields actually support the format "LastName, FirstName". I assume that Author and Readers fields also support this, but I know that Text fields does not. The reason why I looked into this was the fact that we actually started receiving mails with reply address in this format - and it seems that more and more companies using this format.



        Steps to reproduce:

        1) Create a multi value NAMES field with "," as delimiter.

        2) Open the form and type in the following "LastName1, FirstName1"<1@domain.com>, "LastName2, FirstName2"<2@domain.com>

        3) Close the document.

        4) The field now has two values "LastName1, FirstName1"<1@domain.com> and "LastName2, FirstName2"<2@domain.com>



        According to the RFC882 this format is actually meant to support multiple users of the same mailbox (see http://www.faqs.org/rfcs/rfc822.html example A.1.3.)



        I have spend a few days looking into the possibilities of having Notes/Domino parse a string and return the list of FRC822 e-mails but so far it seems that I have to write a parser myself. The project I'm working on is in java, so I might find some code that can do this, but as far as LotusScript or build in functionality in Notes I think there is no support for passing a string like "LastName1, FirstName1"<1@domain.com>, "LastName2, FirstName2"<2@domain.com>



        If I find (or create my own parser) I'll be willing to share it with you guys.



        regards



        Mads

        • Thanks Mads

          By Ben Rose 2 decades ago

          Any help appreciated here. As you can probably see from the "Add sender(s)" code, it's not a simple fix.



          I don't really question the fact that this format is RFC822 compliant, but I personally think it is a very rare format. Certainly the default options in Notes/Domino, Groupsield and Outlook/Exchange don't send in this format which must cover 95% of mail senders.



          Don't doubt the fact that if we do find a fix we'll make it work though :O)



          Cheers,



          Ben

        • We're seeing more of this format

          By Sean Harris 2 decades ago

          Ben,



          We see this mostly from Exchange Servers, but it is not restricted to only Exchange. As the RFC shows, this is a standard, and as Mads points out more and more people are starting to use this format.



          Yes, I agree that the Dominio, by default, does not use the "," in the quoted names, but that doesn't mean that it doesn't happen. Trying to explain it away as "the other person's problem" doesn't help when your talking with an Exec. They tend to see it as more our problem :^ (



          p.s. I think you're doing a great job on this too!