• Suggestion

    By Danny Rawlings 2 decades ago

    First I would like to congratulate you on a excellent program.

    This is db is great for using on just 1 site. How about maybe altering the supportor role so that you can many I.T Support at different locations. i.e. So when someone creates a ticket in France, it gets routed to correct I.T person.

    • Well we are thinking about something similar for the next version.

      By Thomas Schulte 2 decades ago

      We would use the Mailin Adress to get different default supporters. This might be a way to achieve what you would like to see.

    • By Danny Rawlings 2 decades ago

      Excellent! I you need any help please let me know.