Backoffice / Helpdesk System for Notes / Domino
The Dispatch Agent creates several tickets from the same mail. This happens to every mail we get into the helpdesk database…
with some emails that are not really standard compliant. Pls. make a copy of the database with the mail or mails that are not working and send it to me to ThomasPointSchulteAtSchulteMinusKulmbachPointDE
I did send it to you. Many thank's