• mailscan problem

    By Danial Zamoldinow 2 decades ago

    Periodically I find the situation, when messages are simply hang at mail.box with status 'processing note by mailscan' and no one is being processed.

    Restarting mailscan w/ "restart task mailscan" helps, but this unpleasant freeze happens several times a day. I haven't found, after what it happens, so I have no data to report. Any ideas?

    • By Hans-Georg Franke 2 decades ago

      Hi,



      the server-task "mailscan" is still running when this hang occure (You can regular quit the task?)?



      Can you check the last output of the scanner (see log.nsf)? Is there any unregular?



      Do you run Linux?



      Bye Hans-Georg

      • By Danial Zamoldinow 2 decades ago

        I can't repeat the problem, I'll post logs, when this problem occurs once more

        The only I remember, mailscan was writing smth like starting/handling event and no actual scan was completed.

      • By Danial Zamoldinow 2 decades ago

        Here is the output, somwhere on the console it says "File can not be created", but log doesn't show it.



        01.03.2004 12:14:31 Mailscan: Starting Event

        01.03.2004 12:14:31 Mailscan: Handling Event

        01.03.2004 12:14:31 Mailscan: Starting Event

        01.03.2004 12:14:31 Mailscan: Handling Event

        01.03.2004 12:14:31 Mailscan: Starting Event

        01.03.2004 12:14:31 Mailscan: Handling Event

        01.03.2004 12:14:44 Begin MIME to CD Conversion (Process: ? (000007A8:00000002), Database: d:\doctum\mail.box, Note: 000047E6)

        01.03.2004 12:14:45 End MIME to CD Conversion (Process: ? (000007A8:00000002), Database: d:\doctum\mail.box, Note: 000047E6)

        01.03.2004 12:14:45 Mailscan: Filename mime001.txt

        01.03.2004 12:14:45 Mailscan: Creating Directory d:\doctum\18406

        01.03.2004 12:14:46 Mailscan: Extracting to d:\doctum\18406\mime001.txt

        01.03.2004 12:14:46 ""d:\bin\drweb\check.bat"/INI:D:\bin\drweb\drweb32.ini/GO/NS/OK "d:\doctum\18406\mime001.txt""

        01.03.2004 12:14:47 Returncode Virscan: 0

        01.03.2004 12:14:47 Nothing found

        01.03.2004 12:14:47 Mailscan: Filename жЙОБОУПЧЩК ЛПНЙФЕФ ?41 рТЙМПЦЕОЙЕ 21.doc

        01.03.2004 12:14:47 Mailscan: Creating Directory d:\doctum\18406

        01.03.2004 12:14:47 Mailscan: Extracting to d:\doctum\18406\жЙОБОУПЧЩК ЛПНЙФЕФ ?41 рТЙМПЦЕОЙЕ 21.doc

        01.03.2004 12:15:43 Mailscan: Starting Event

        01.03.2004 12:15:43 Mailscan: Handling Event

        01.03.2004 12:15:49 Mailscan: Starting Event

        01.03.2004 12:15:49 Mailscan: Handling Event