• Experience with MailScan on Windows

    By Hans-Georg Franke 2 decades ago

    Does anyone use mailscan on Windows and notice mails with deleted Body?

    (See Bug ID: NOSS-6E92HP)

    • only via imap access

      By Jose M Rodriguez 2 decades ago

      Hi! On first place, thank you very much for release 1.0 (it working great for us).

      —————–

      Windows 2003 Standard Server (english)

      Lotus Domino 7.0 (english)

      OpenMailScan 1.0

      ——————

      OK, with Notes client, we have not had any issue at all.

      BUT, body of message appears empty when accessed (read) from an imap client (thunderbird).

      ————————-

      Details:

      • Body of message (via imap) is not lost if MailScan is not running (tell mailscan quit)
      • If milscan is running:

        I noticed an extra "Body" field (Dup item id:4) with value of virconf.nsf 'Body text rc0'

        In virconf.nsf, for return code 0 (not virus found), my Body text rc0 is "ł" (polish letter),
            this way I'm sure if message has been scanned or not.<br/>
        
      • I'll send you both messages to "hansgeorgfranke at yahoo dot de"

        *Message with subject="western"
               was scanned by MailScan:<br/>
                     reads OK from Notes 7.0<br/>
                     If it is read with Thunderbird (via imap), then the body appears empty<br/>
                      (subject &amp; file attachments are preserved via imap also, only body text is empty(white))<br/>
        
        *Message with subject="western MailScan addin not running"
               Same message sent again having mailscan stopped (tell mailscan quit):<br/>
                    reads OK from Notes 7<br/>
                    reads OK from Thunderbird via imap<br/>
                                (everything: subject, body text and attachments appear OK)<br/>
        


        Here is part of the page source seen from imap:

        MailScanned message (the body text "western" does not appear, it does on Notes client)

        –0=4EBBFA33DFADBA5A8f9e8a93df938690918c4EBBFA33DFADBA5A

        Content-type: text/html; charset=US-ASCII

        Content-Disposition: inline



        <html><body></body></html>

        –0
        =4EBBFA33DFADBA5A8f9e8a93df938690918c4EBBFA33DFADBA5A

        Content-type: application/octet-stream;

        name="factoressencial.zuml"



        *NOT MailScanned message (the body text "western" DOES appear, it also does on Notes client)

        ————–030003070407000300020804

        Content-Transfer-Encoding: 7bit

        Content-Type: text/plain; charset=ISO-8859-1; format=flowed



        western





        ————–030003070407000300020804

        Content-Type: application/octet-stream;

        name="factoressencial.zuml"









        Well, hope it helps if it is related with the bug. If you need any further information/tests, just let me know.



        Jose M Rodriguez
    • because of CD to MIME Conversion?

      By Jose M Rodriguez 2 decades ago

      Hi,

      one of my users reported the body missing text problem this morning, so I had chance to look to it closer.



      The only difference I found, it was that just before the message is stored in the mail file, for this user (and only for this user) a CD to MIME conversion was done by the server.



      I didn't find out the reson, but "recreating" his person document at our Domino directory (names.nsf) solved the problem.



      I just deleted his person document & created a new one with the same values (username, certificate, mail settings, etc.. - EXACTLY THE SAME!)



      28/10/2005 14:21:50 Begin CD to MIME Conversion(Process: Router (000003DC:00000006), Database: D:\lotus\domino\data\mail\dparra.nsf, Note: 80000001)

      28/10/2005 14:21:51 End CD to MIME Conversion(Process: Router (000003DC:00000006), Database: D:\lotus\domino\data\mail\dparra.nsf, Note: 80000001)

      28/10/2005 14:22:09 Opened session for jmrodriguez/Igip-Is (Release 7.0)



      Hope it helps,

      José Manuel