• losing helpdesk items maybe others on upgrade

    By Steve Macca 1 decade ago

    I dont know if this happens to anyone else, but I seem to be getting some helpdesk items go missing, but if I click in my assignments, I see them. Click on them and they open, edit save them and they come back.

     

    Intermitent behavour on different updates.

    • Refresh

      By Thomas Adrian 1 decade ago

      There is a refresh button in all the hidden views i notes client.  you can use this to refresh all selected documents if some data is missing in documents from older versions.

       

      there is a field "Key" in every form, this is used to find documents