• Issues with POI4XPages Install

    By Carmen S DeBella 1 decade ago

    Hello,

    I'm attempting to configure POI4XPages on my Domino XPages 8.5.3 FP3 server and client.  I've configured the server with the software required for POI and ensured that each of those compononents are functional and also completed the installation intructions for POI4XPages, however when I attempt to launch the example database from my notes client, I recieve the following error:

    The runtime has encountered an unexpected error.

    Exception

    Cannot find the library biz.webgate.dominoext.poi.library, required by the application/xsp/RiscXWork01!!applications\example.nsf.
     

    ▼ Stack Trace

    com.ibm.xsp.FacesExceptionEx: Cannot find the library biz.webgate.dominoext.poi.library, required by the application/xsp/RiscXWork01!!applications\example.nsf.
    com.ibm.xsp.page.compiled.CompiledPageDriver.verifyLibraryDepends(Unknown Source)
    com.ibm.xsp.page.compiled.CompiledPageDriver.loadPage(Unknown Source)
    com.ibm.xsp.application.ViewHandlerExImpl._createViewRoot(Unknown Source)
    com.ibm.xsp.application.ViewHandlerExImpl.createViewRoot(Unknown Source)
    com.ibm.xsp.application.ViewHandlerExImpl.doCreateView(Unknown Source)
    com.ibm.xsp.application.ViewHandlerEx.createView(Unknown Source)
    com.ibm.xsp.webapp.FacesServlet.serviceView(Unknown Source)
    com.ibm.xsp.webapp.FacesServletEx.serviceView(Unknown Source)
    com.ibm.xsp.webapp.FacesServlet.service(Unknown Source)
    com.ibm.xsp.webapp.FacesServletEx.service(Unknown Source)
    com.ibm.xsp.webapp.DesignerFacesServlet.service(Unknown Source)
    com.ibm.designer.runtime.domino.adapter.ComponentModule.invokeServlet(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFComponentModule.invokeServlet(Unknown Source)
    com.ibm.designer.runtime.domino.adapter.ComponentModule$AdapterInvoker.invokeServlet(Unknown Source)
    com.ibm.designer.runtime.domino.adapter.ComponentModule$ServletInvoker.doService(Unknown Source)
    com.ibm.designer.runtime.domino.adapter.ComponentModule.doService(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFComponentModule.doService(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFService.doServiceInternal(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFService.access$0(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFService$NsfServiceRequest.call(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFService$NsfServiceRequest.call(Unknown Source)
    java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
    java.util.concurrent.FutureTask.run(Unknown Source)
    java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
    java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    java.lang.Thread.run(Unknown Source)
    com.ibm.domino.xsp.module.nsf.NSFService$NsfServiceThread.run(Unknown Source)

    When I examine my domino server see the following plugins active or installated for webgate:

    [1A98:0002-0D20] 12/23/2013 05:42:55 PM  21 ACTIVE      biz.webgate.dominoext.poi.utils_1.2.6.201312211419
    [1A98:0002-0D20] 12/23/2013 05:42:55 PM  23 <>    biz.webgate.dominoext.poi.pdf_1.2.6.201312211419
    [1A98:0002-0D20] 12/23/2013 05:42:55 PM  25 <>    biz.webgate.dominoext.poi.pdf.fopdocx4j_1.2.6.201312211419
    [1A98:0002-0D20] 12/23/2013 05:42:55 PM  28 <>    biz.webgate.dominoext.poi.csvprocessor_1.2.6.201312211419
    [1A98:0002-0D20] 12/23/2013 05:42:55 PM  32 ACTIVE      biz.webgate.dominoext.poi_1.2.6.201312211419
    [1A98:0002-0D20] 12/23/2013 05:42:55 PM  37 <>    biz.webgate.dominoext.poi.library_1.2.6.201312211419

    And the plugins also appear to be present in my Notes Client...

    Could you provide any suggestions as to what I could do to resolve this issue?
     

    • Has the client also the POI4XPages installed?

      By Christian Güdemann 1 decade ago

      Hello Carmen

       

      Your reported error looks like the POI4XPages Plugin is not installed on the client. Please have a look the plugin list of the client. Use "Help/ About IBM Notes". Click on "Plugin" and you should find the following:

       

      Could you please check this.

      Best regards

      Christian

      • Plugin Configuration...

        By Carmen S DeBella 1 decade ago

        Hi Christian,

        I examined the plugin configruation of my client and the POI Integration Plugin does appear to be installed:

        Thanks for the assistance.

        Carmen

        • hmm....

          By Christian Güdemann 1 decade ago

          Hi Carmen

          I' need some files to understand what happens on your client.

          - Could you please close Notes.

          - Start the client new.

          - Reproduce the error

          - Close Notes

          After that could please direct zip the /workspace/logs/ directory and post the zip here?

           

          Best regards

          Christian

          • Notes Client Logs...

            By Carmen S DeBella 1 decade ago

            Hi Christian,

            Here's the .zip file of the logs you requested.  Please let me know if you need any additional information and thanks again for your time...

            Thanks,

            Carmen

            • ExtensionLib?

              By Christian Güdemann 1 decade ago

              Hello Carmen

               

              The log points out that something during the provisioning went wrong. My first diagnose is, that the ExtensionLibrary is missing on the Client. Please install first the ExtensionLib on the client and then provide POI 4 XPages to the client.

               

              Best regards

              Christian