• Hide tickets for a group of users

    By Joachim Tetzlaff 2 decades ago

    Hello,



    We are a big company with many locations european wide. Now I would like to hide some tickets for a group of users and supporters. That means only one location should see their tickets. I would do that with roles. Is there a way to realisize this easily ? Or do you plan to add this feature in the next versions ?



    Finally I would like thank you for that good tool !



    //Joachim Tetzlaff

    • Well the next version has an active and working ...

      By Thomas Schulte 2 decades ago

      Access Control based on configurations fields. You can use Fields from the form, Roles, Groups and Names to specify the aces rights.

      But as i understand you you want to have "rules based" Access. This is something that is not planned although it is a valuable idea.

      But you could do a Workaround with that version. When you use the programmable Subform, create a Access Readers Field there and find a combination of keys which will be used to fill this field you can then add that field to the accesskeys fieldlist and it might do what you want.



      another thing. If you want to. could you add some details about four company here: http://eknori.dyndns.org/HelpTheWiki.nsf/pages/AnWender



      It would be helpful.



      Thanks Thomas