Project: !!SYSTEM!! (Managed by Thomas Schulte)
Project Overview
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Introduction |  | Categories |
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Project Category:
Help Desk
Primary Contact:
Thomas Schulte
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Details |
based on the work done for !!HELP!!, !!SYSTEM!! targets the soft and hardware inventory parts of a companies helpdesk. It is multilanguage enabled the same way !!Help!! is and shares some of the basic functions as EscalationHandling or configurable InputValidation or configurable menues
With this database you can
- inventarize all your computer systems.
- create new systems based on systemtemplates
- create systemtemplates based on an active system
- add or remove single components to a system while the system is active
- have systems as active systems or systems in store
- link systems to one or more people or department based on a defineable connection to any notes database where your organisation structure resides (to get a decent booking solution later on)
In summary you can catch the whole lifecycle of systems you use in your database. |
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