Naming convention agent alias

Attribute(s)

  • Alias
  • Naming Convention

    Description

    An agent alias is the unique identifier for the agent and may never change. Every agent must have an alias.
    All references to the agent (in formulas, script, action buttons, etc.) must be based on the alias.

    Motivation

    This allows name-changes in the agent, while the call remains the same.

    Example / Details

    The alias should adopt the following standard form:

    A-Description

    Where:

    A
    - indicates that this is an agent.
    Description
    - gives a short description of the agent's function.


    Example

    The agent
    Purge Old Complaints

    Incorrect Correct
    Purge A-PurgeCom