VIC CRM for Notes - Response: installer and documentation!
OK, started fiddling away and several points come up.
1) created all the databases from the templates; how does one run whatever-it-is that "sets up" the system, so that it stops producing the "I am not set up" error? The about db documents prominently advertise the original developers, but don't actually tell you what to do next or have any one-click agents etc.
2) Branding. OK, so Mr Cratchit and friends ar eproud of what they have done; however, once this thing is in use in anger, most companies (and I have 2 interested immediately) want their own branding on the forms and databases. The setup utility should at a minimum go round removing the happy little beaver, and drop in a pasted graphic from the user's own logo library.
3) one of the templates is a rebadged Notes Journal; I can't see any development over and above the standard template. As a documenter, how should I explain this? Another database is called Journal, but isn't that - it's really the diary interface. Can we call it something that isn't "journal" given that another part of the delivery calls itself "Journal" once you are in it? This is very confusing.
4) to be on a server or not. I think you should assume that the setup is always, initially, local, and that rolling out to a server is the admin's responsibility.
5) signing. Should all these tmeplates be signed by local admin by default? There's about 4 certifiers in 'em as delivered. I'd like to see an SOP of all submissions here coming out signed with /OpenNTF anyways.
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