• Unknown Rejected Reasons

    By Gayle R Alspach 2 decades ago

    Hello,



    I just downloaded the mailanalysis – It is great. But I have a question – Can you tell if there a place I can look to find out the unknown rejected reasons? Or why they are rejected? Any help would be appreciated.



    Thank You!

    Gayle Alspach

    Galion Community Hospital

    • Unknown reasons explanation

      By Renaud Thievent 2 decades ago

      Hi Gayle,



      The unknown reasons are mainly due to a mail server that initiate a smtp session and terminates the session without either sending anything or stop the smtp session without completing it.



      It can also be softwares that tries to test if the smtp port is open.



      In summary, in this field is listed all the aborted smtp connection that ended before that the transaction is complete !



      On the domino side it's impossible to know what happen !



      Hope this helps !



      Renaud

      • Mail Analysis

        By Gayle R Alspach 2 decades ago

        Yes that helped!



        Thank You so much for responding – It is a great tool !