• No search results

    By Andy C Goodall 2 decades ago

    Hello..



    Ive mnaged to configure the database search option and can run a search, but it always comes back with no results.



    The only things ive added are: https://leeds1mail.intouchplc in the server host path. And 3 databases in the Database path:



    /DigitalWallet.nsf/

    /DigitalWallet2.nsf/

    /DigitalWallet3.nsf/



    I typed in ref numbers I know are in the databases but the results are blank each time. I have ensured the agent is present in each of the databases but it still doesnt work. Also Ive noticed it doesnt search at all in Firefox, I just get the spinning Notes icon.



    Anyone any suggestions?



    Regards

    Andy

    • By Julien Bottemanne 2 decades ago

      Hi Andy,



      This is one of the most common "issue" feedback i have. The problem is that you need to enter as many servers path as databases path. If you have 3 databases (even on the same server) you need to enter 3 servers path.



      Tell me if you still have problem.



      You can also directly contact me by email : julien@ddddddomlike.net (with one d…)



      HTH



      Julien

      • still no luck

        By Andy C Goodall 2 decades ago

        Hi Julien



        Ive implemented your changes, but Im still getting no results back.. I have entered 3 databases and the url to them 3 times. checked the results to be pulled back. It does the search but comes back with no errors each time