• No correct Mailtemplate title

    By Matthias Wohlgemuth 2 decades ago

    If I choose create Mail I can see all english Mailtemplates but there isn't it's title. There are just a few EN entrees…



    P.S. Vieleicht währe es besser wenige Funktionen die die perfekt funktionieren als viele die nur halbwegs funktionieren ein zu bauen? Je mehr Baustellen desto unübersichtlicher…

    • Well this function works for me

      By Thomas Schulte 2 decades ago

      Do you have any more information about this issue. Screenshots or something like this.

      Create Mail, Select a Mail template and enter some thinginto the text th


      Regarding the "perfect working" functions. This database is not commercial. No one is forced to use it and everybody who has enhancements is most welcome to work with us on this project.



      Thomas

      • Informations

        By Matthias Wohlgemuth 2 decades ago

        If i open a Ticket an choose Creare Mail the following Box opens:



        http://matthias-wohlgemuth.magix.net



        (go to the number of this Bug on the left menu)

        • Did you create any Mail Templates?

          By Thomas Schulte 2 decades ago

          you should see then in the configuration part of the database and when you are there check out the view Mail Templates. there must be some entrys.

          • of course!

            By Matthias Wohlgemuth 2 decades ago

            I did put some pics into my pic-page

            • Well there are no mail Templates as far as i can see.

              By Thomas Schulte 2 decades ago

              so you will have to create them first.



              There are three types of Mail Templates.

              First, mail signatures which are appended automatically to systemmaila and manual mails, based on a three step check where they are coming from and from which event they are.

              Second, mail templates. These are the ones you should enter in your language to get thet selection box.

              Third, escalation mail. Both entrys i see in your pictures should be of this type.



              Check out the language document "Mailtemplate labels" there must be ans entry like that:

              lblMailTemplateTypeKey=Mail template|0~Mail Signature|1~Escalation mail|2



              Thomas