• Calls

    By Marc Bauer 2 decades ago

    The followings errors are shown, when I click on a 'Ticket' in my Calls (under View):

    1. Not a sub or function name: CMEMOOBJECT - click OK
    2. Field:'LANGUAGE': Entry not found in index



      Does anyone know the result?



      Thanks!
    • not enough informations to give a valid answer

      By Thomas Schulte 2 decades ago

      sorry but these are not enough informations to provide you with an answer. The MYTickets part of the application uses @setviewinfo a function that is available since V6 something. so i would at last need the client version you are running. Some screenshots and perhaps a description of the clicks you do to get there from the start of the application.



      Thomas

      • Calls

        By Marc Bauer 2 decades ago

        I' m runnig notes on version 7 beta 3!

        I' ve copied the views and scripts in my maildatabase.

        On le left side under Views I can choose the Calls. When I click on a document in this view iget the discribed failuremessages.

        • you've done WHAT???? Copied what scripts and views into ...

          By Thomas Schulte 2 decades ago

          your Database.

          Sorry but the !!Help!! project is a standalone application that is not meant, and never will be, to be fullyintegrated into the mail database of an user. There is due to the history of the project one and only one form that can be copied in the mail db and that is the "Helpdeskanfrage" form. Which is NOT multilingual.



          Thomas

          • Calls

            By Marc Bauer 2 decades ago

            I know this!

            But what ist the form Calls for, when not to make a copy into the mailfile of the users.

            They want to see their Tickets without opening the halp database.

            Do I have a understandig mistake in that, or what?



            Thanks

            • You're kiddin'

              By Ulrich Krause 2 decades ago

              aren't you ?

              Sorry to say, but you do not seem to know much about Lotus Notes and how databases are working.

              To make a long story short, you are heartly invited to discuss your problems in your native language in the german Notes Forum at http://www.atnotes.de.



              Would be a great idea for a future release of Notes.



              "Copy the functionallity of a stand alone application to a database of your choice just by draggin' and droppin' some ( not all, that's the trick ) design elements to the target database"

              • Calls

                By Marc Bauer 2 decades ago

                Don't worry!

                I know very well, how a notesdatabase works!

                I think you don't understand my problem!

                I've solved it on my one.



                Thanks