• Claiming tickets by supporters

    By Vladislav V Turchenko 2 decades ago

    In case if ticket assigned to several supporters(or group), could be nice to let supporters to claim the ticket(so, other supporters could see, that the ticket already processed by somebody).

    Thanks.

    • well this is an easy one.

      By Thomas Schulte 2 decades ago

      if someone accepts a todo his or her name is entered as the supporter that is now responsible for the document. That works on the ticket level also.



      Thomas