• UpgradetoHelpdesk15_1

    By Fred Janssen2 2 decades ago

    Is the UpgradetoHelpdesk15_1 agent needed when upgrading from 1.5.0 to 1.5.3 ?



    What will it do?



    Fred

    • Yes it is needed if you upgrade.

      By Thomas Schulte 2 decades ago

      And basically it creates new fields that were not available in a previous version.

      It creates the todo levels, and creates and distirbutes the aInfo fields into all related documents.