Backoffice / Helpdesk System for Notes / Domino
We need some Statistics for user, supporter, software, hardware, location (domain), type, module etc.
they are not going to be a giveaway, because: "we invest heavily in developing a helpdesk solution, making it open source and there is nothing that comes back from 99.5 percent of the community" That is what my supervisor says not me. And as sad as this is i must admit that he is right. So all the features we build for statistic measuring are actually of limits for a integration into Help!! Thomas