• mail-in support?

    By Patrick Kwintensson 1 decade ago

    what support for mail-in has the app?

    • Mail - In Support

      By Tim Pistor 1 decade ago

      The dispatcher agent creates new tickets from incoming mails. If the mail subject contains a ticket or

      todo number "#ABCD-12345" then the mail will be attached to a existing Ticket or ToDo document...