• Copy&Deny does not work

    By Joerg Doehrer 2 decades ago

    In the deny rules the action copy and deny does not work. The single action copy and the single action deny work but copy and deny doesn't.

    • By Joerg Doehrer 2 decades ago

      Has no one an idea to solve this problem?

    • Re; copy & deny

      By Tom Lyne 2 decades ago

      Can you post your settings please?

      • Re: Copy&Deny

        By Joerg Doehrer 2 decades ago

        Here are the settings:



        Configuration document general tab:

        • Default action: 0 - Accept
        • Default probability increase: 0%
        • Mark messages with a reason field?: Yes
        • Block messages that are Domino blacklist?: Yes
        • Mark messages with an allow reason field?: No
        • Reload configuration ervery hour?: Yes
        • Show statistics?: Yes
        • Minimum "From:" header lenght?: 0
        • Maximum numbers in sender's username?: 0
        • First character in "From:" header must not be a number: No
        • Subject must not be empty?: No
        • Other forms to scan?:
        • Add recipients list to copied and denied messages? Yes
        • Copied mail database: kspamtest.nsf
        • Turn on debugging?: No
        • Retrieve Spam-Mails from User-Mail-DB: Yes
        • Exclusion: SPAM
        • User: the Notes Users are written here
        • Confirmation: No
        • Read the User-Black-List and create Deny-Rules: Yes
        • Rule-Action: Copy & Deny
        • Rule-Priority: 200
        • Users: Notes-User are written here
        • Create Allow Rules from public Address-Book: Yes
        • Rule Priority: 100
        • Import-Fieldnames: EMail
        • Import Option: complete e-Mail Address
        • Server and FilePath and Import - View of the public Address-Book: path to server and database is written here
        • Debug Level: only Errors



          Bayesian Tab:
        • Bayesian filter enabled: Yes
        • Token reload period: 360
        • Probability boundary: 90%
        • Mark messages with token list and probability?: Yes
        • Good messages ratio: 10
        • Bayesian action: 3 - Copy & Deny
        • Mark with: [vieleicht Spam]
        • Tokens to ignore:
        • Dump token lists to file: Yes
        • Preparation setting 1: No
        • Preparation setting 2: No
        • Turn on debugging?: No

        • debugging

          By Tom Lyne 2 decades ago

          Hi,



          If you can reproduce this, can you turn on debugging so we can see if there are errors in the logs,



          thanks,

          tom

          • Copy & Deny

            By Joerg Doehrer 2 decades ago

            Where can I find the logs?

            • notes.ini settings

              By Tom Lyne 2 decades ago

              You must enable the debugging first with the notes.ini variable KS_DEBUG=1 (or in the config document).



              The log file will be created after the next restart, it is named ks_debug.txt



              Rgds,

              Tom

              • Re: notes.ini

                By Joerg Doehrer 2 decades ago

                I user has set the parameter and restartet the server but ther is no ks_debug.txt.



                I was there last week and can give you more informations about the problem. If a spam mail arrives in domino there appears the message in the console that the mail is copied and denied. But the mail is not in the spammail database and also not in the mailgood database. So the user can not find the mail and can not see whether the mail was spam or not.

                • Re: notes.ini

                  By Tom Lyne 2 decades ago

                  Is the email disappearing completely?



                  I really need that ks_debug.txt file; when you added the KS_DEBUG=1 entry to the notes.ini, did you add a carriage return (i.e. new line) after it?

                  • By Joerg Doehrer 2 decades ago

                    Yes there is a new line behind the last entry in notes.ini. I have looked by myself there is no ks_debug file only a ks_log.txt. Do you want this file?

                    • ks_log.txt

                      By Tom Lyne 2 decades ago

                      Sorry, that's my fault, I should have given you the new name - ks_log.txt,



                      Can you post the contents of it after you have reproduced this error,



                      -tom

                      • ks_log

                        By Joerg Doehrer 2 decades ago

                        Here are the last entries from the logfile.



                        18.09.2008 14:48:11 - Form: Memo

                        *SUBJECT:Hit all her right spots every night*<br/>
*FROM:krassimir &lt;tresarpt@susmanduffy.com&gt;*<br/>
*MAIL_FROM:tresarpt@susmanduffy.com*<br/>
*BODY LENGTH: 964* <br/>
*Scanning message*<br/>
*P:1.0000*<br/>
*Copying and denying*<br/>
*Added Reason*<br/>
*Username 1: ERROR 12.1.2: ahpb*<br/>
*COPIED &amp; DENIED*<br/>



                        18.09.2008 14:49:11 - Form: Memo

                        *SUBJECT:Blaue Pillchen - Endlich wieder Spass am Leben*<br/>
*FROM:&quot;Robin Lyles&quot; &lt;mbaril@telstra.net&gt;*<br/>
*MAIL_FROM:mbaril@telstra.net*<br/>
*BODY LENGTH: 4677* <br/>
*Scanning message*<br/>
*P:1.0000*<br/>
*Copying and denying*<br/>
*Added Reason*<br/>
*Username 1: ERROR 12.1.2: pskb.mgn*<br/>
*COPIED &amp; DENIED*<br/>



                        18.09.2008 14:50:14 - Form: Memo

                        *SUBJECT:Mit und schaffen Sie das was Frauen wollern!*<br/>
*FROM:&quot;Owen Fraser&quot; &lt;nestor@pinos.com&gt;*<br/>
*MAIL_FROM:nestor@pinos.com*<br/>
*BODY LENGTH: 4299* <br/>
*Scanning message*<br/>
*P:1.0000*<br/>
*Copying and denying*<br/>
*Added Reason*<br/>
*Username 1: ERROR 12.1.2: journal*<br/>
*COPIED &amp; DENIED*<br/>



                        18.09.2008 14:50:15 - Form: Memo

                        *SUBJECT:Mit und schaffen Sie das was Frauen wollern!*<br/>
*FROM:&quot;Owen Fraser&quot; &lt;nestor@pinos.com&gt;*<br/>
*MAIL_FROM:nestor@pinos.com*<br/>
*BODY LENGTH: 4297* <br/>
*Scanning message*<br/>
*P:1.0000*<br/>
*Copying and denying*<br/>
*Added Reason*<br/>
*Username 1: ERROR 12.1.2: ahpb*<br/>
*COPIED &amp; DENIED*

                        • configuration

                          By Tom Lyne 2 decades ago

                          Is the field "KS_RECIPIENTS" in the config document set to 'yes', or the notes.ini entry set to 1?

                          • KS_RECIPIENTS

                            By Joerg Doehrer 2 decades ago

                            Sorry that I answer so late. I wasn't in office.



                            The field KS_RECIPIENTS is set to "yes".

                            • admin group

                              By Tom Lyne 2 decades ago

                              Have you got a kSpamAdministrators group? You need this when this setting is enabled.

                              • admin group

                                By Joerg Doehrer 2 decades ago

                                I must ask the customer. I think there is only a admin group for the whole domino. I have some questions about this:


                                1. Why does kSpam need a special group?
                                2. Can the normal admin be added in this group or must it be a special admin account for kspam?
                                3. What are the next steps after creating this kspam admin group. It is enough to addthis group in acl or must this group be added in the configuration document in any field? Or maybe in an agent?



                                  Sorry for the many questions I have :)

                                • Re: special group

                                  By Tom Lyne 2 decades ago
                                  1. Why does kSpam need a special group?



                                    The regular "administrators" groups might not be appropriate in everyone's organisation, so we created a new group name. Currently the name is hardcoded.



                                    If you don't need the "readers" setting (i.e. if you don't have the users viewing the spam database) you can turn it off and you won't need the kSpamAdministrators group.


                                  2. Can the normal admin be added in this group or must it be a special admin account for kspam?



                                    That's up to you.


                                  3. What are the next steps after creating this kspam admin group. It is enough to addthis group in acl or must this group be added in the configuration document in any field? Or maybe in an agent?



                                    You should add it to the spam and ham database ACLs.

                                  • Admin group has worked

                                    By Joerg Doehrer 2 decades ago

                                    After creating a the special admin group the function seems to work correctly now. Thanks for your help.



                                    Now our customer has a question:

                                    A good mail was detected as spam and the customer switched it into the goodmail.nsf. He thought when he has switched the mail that this mail would be provided to the receiver. Is there a possibility to make mails which are detected as spam and then switched to goodmail available for the receiver or is the mail deleted and must be send again?

                                    • re:

                                      By Tom Lyne 2 decades ago

                                      You can move the message to the mail.box db to have it resent. You can edit the action button to make this happen automatically.



                                      -tom

    • I had the same problem...

      By Vince Schuurman/NotesOSS 2 decades ago

      … fixed it by adding KS_BAYESIAN_ACTION=3 to the notes.ini



      HTH,



      Vince

      • Actually still a problem..

        By Vince Schuurman/NotesOSS 2 decades ago

        … only mail denied by a rule is not sent to the client's mailbox.



        Not sure if that has anything to do with it, but kSpam log indicates:

        ks_bayesian_prep_2 enabled, allow msg



        I want to keep the prep_2 because that way you always have the latest spam patterns, I would rather remove the oldest if the size is becoming a problem.



        Vince