Backoffice / Helpdesk System for Notes / Domino
Congratulations on a very sharp-looking application. In the Using this Database document, there are the following setup instructions:
Number 3 is wrong if you created a new database. Also Number 2 is not needed then because all the configuration documents are right there. These Instructions will come handy if you do an update ofr the database with the coming new version. The Forms.ntf Database contains a Form that could be used by your Users to create Reports where some data is sampled from the underlying system if it is a Windows System. The Form integrated here is available only in german and englisch and is not multilanguage enabled. So if your users do only use mail to enter reports into Help there is no need to install forms.ntf Thomas