• Not a LN-User in Field "Mitarbeiter"

    By Sebastian Lauff 2 decades ago

    Hello,



    I try to use !!HELP!! for our helfdesk. Nice programm.

    Wenn starting a new ticket the fields "Mitarbeiter" (first on site) must be filled. It's only possible to fill this fields with LotusNotes User. I have the problem,that not all users are LN-users. Is it possible to fill this field with free text. Is it possible to add in this Secton a textfield and a Dropdownfield for e.g. a number of an ward.



    btw: is the documentation in work?



    greetings

    Sebastian Lauff form Bonn, Germany

    • field "mitarbeiter"

      By Thomas Schulte 2 decades ago

      This is right now only for users that are in a names databases. this Databases can also be pernames Databases. So if you have users that are not notes users, take them in a pernames and uses this database to select your user.

      This field in my opinion will never be freetext.



      Thomas

      • By Sebastian Lauff 2 decades ago

        Can I add a freetext field to this section?