• Word document attachments opening and saving as .htm in browser

    By Richard J Graham 1 decade ago

    Word document attachments (Office 2000, .doc extension), when clicked on and launched, open in another browser window and appear as gobbledygook, instead of launching in Word. When saved, file saves with .htm extension by default: if this is changed to .doc, file saves correctly and can be opened in Word. If file is saved as .htm, extension can then be changed to .doc and it will open correctly: problem is just with extension when clicked on or saved from browser (I.E. 8 and Firefox)