Project: Knowledge World (Managed by Marc Steinlin, Tonio Seiler)
Project Overview
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Introduction |  | Categories |
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Project Category:
Knowledge Management
Primary Contact:
Marc Steinlin; Tonio Seiler
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Details |
We have developped an Intranet for Knowledge Management and On-Line Collaboration, which was originally targeted at the needs of NGOs in development cooperation. It basically consists of two components:
1) InstantTeam is a collaborative space for Communities of Practice (or other collaborative groups).
2) The Knowledge Map is a database, which contains information on collaborators/(staff) members (with their affiliations and expertise), project information and an organisation-wide thesaurus (taxonomy with topics to cover/describe the field of expertise of an organisation). You can interconnect/link all these elements in order to create "Yellow Pages" (e.g. link persons to projects, projects to topics, persons to topics, ...). Moreover the Knowledge Map contains a pool of documents, i.e. an engine which collects documents from other databases (e.g. all the attached InstantTeams), so they are all searchable in one environment. In the Knowledge Map you can do fulltext searches over the entire Intranet, also retrieving projects and persons (experts) matching your search term.
But the best feature has turned out to be the accessability through e-mail. You can participate in discussions through mail (with correct threading), you can do full text searches through e-mail only and you can order & retrieve documents by e-mail. There is a newsletter which collects news from all InstantTeams and sends them to subsribers, who then can order documents they are interested in. For users (frontend) the whole is fully browser based. For the backend a Notes Client is needed. The usage of DOLS is implemented.
This software solution has been developed based on the latest insights in Knowledge Management. It was consequently stripped down to the immediate needs. Thereby all hindering gimmicks (such as Java) have been omitted in favour of the performance under most difficult technical conditions (our collaborators work in remote areas where they have very little bandwidth and where e.g. Java doesnīt work - therefore we couldnīt use Domino TeamRoom and e-mail is of so very high importance!). |
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