Project: !!HELP!! (Managed by Thomas Schulte, Tim Pistor, Ulrich Krause)
Seraina Poffet on 05/10/2005 at 01:37 AM
I have a problem with the agent, which converts mails into tickets.
Yesterday morning he has worked and since yesterday afternoon he didn't.
We haven't change anything. The konfiguration of the Mail-In Db is correctly, the agent is started and the database is marked whit the server.
In the Agent-Log ther is an entry, that he works. In the Domino-log are two entries "AMgr: Agent ('Dispatch' in 'EDV/Helpdesk.nsf') printing: CreatenewTicket: 13 on line 44: Type mismatch"
10/05/2005 08:31:02 AMgr: Agent ('Dispatch' in 'EDV/Helpdesk.nsf') printing: CreatenewTicket: 91 on line 35: Object variable not set
Any ideas what is wrong?
|Entered 10-May-2005 1:37 by Seraina Poffet. Last Modified <none> by <none>.|
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