Project: !!HELP!! (Managed by Ulrich Krause, Thomas Schulte, Tim Pistor)
 

Project Introduction
Releases
Trouble Ticket / Helpdesk for IBM Lotus Notes and Domino 6.x+.12/10/2009 - !!HELP!! (2.0 RC1 DE)
07/10/2008 - !!HELP!! (2.0 Beta 2)
06/04/2008 - !!HELP!! (2.0 Beta )
08/01/2007 - !!HELP!! (1.6)
01/14/2007 - !!HELP!! (1.5.3 )
11/19/2006 - !!HELP!! (1.5.2)
10/29/2006 - !!HELP!! (1.5.1)

Total downloads (all releases): 34357

Screenshots
Documentation
07/08/2008 - news from webfrontend
06/04/2008 - another video showing how to browse through a ticket
06/04/2008 - a video showing how to navigate trough the web frontend
06/04/2008 - and a last screenshot
06/04/2008 - Some more screenshots
06/04/2008 - Some Screenshots ffro mthe new web frontend for !!HELP!!
08/01/2007 - Dashboard using ddCharts
01/27/2008 - QUICK START - Setup Steps For New Users
08/13/2007 - How to configure dependand keywords
01/19/2007 - Italian Language for release 1.5.3
12/15/2006 - How to update from version 1.5.0 to 1.5.1 or 1.5.2
11/13/2006 - How to use the internal "roles" feature
11/09/2006 - How to translate Language elements Part 2
10/31/2006 - How to translate the application to another language?

Feature Requests
Bugs
02/26/2010 - creation of ToDo not possible
02/12/2010 - Statistics for Type of calls
02/12/2010 - how to switch off mail notify for users
01/04/2010 - Help - Datenbank
05/07/2008 - Time spent on a ticket
08/08/2007 - Company and Project Support
07/11/2007 - Webfrontend
05/05/2010 - Frage bezüglich Ticket >> Mail
03/23/2010 - WebFrontend
03/16/2010 - Missing dependency
03/16/2010 - Wrong library reference
09/16/2009 - Using Internal Roles
12/22/2008 - Dispatch agent läuft auf "object variable not set"
07/29/2008 - Problem with Tabs TODO 1, TODO 2 and History in some Tickets

From the Project discussion
Testimonials
05/27/2010 - Concept, Documentation (!!HELP!!)
05/12/2010 - Link to a Ticket (!!HELP!!)
04/26/2010 - Update from 1.0.8
04/15/2010 - Email Notification for new tickets (!!HELP!!)
03/26/2010 - WebFrontend startet nicht
03/25/2010 - Well you can either
03/25/2010 - Go into the configuration documents and check something.

Project News (last 7 postings)
05/27/2009 - License model changed to Apache License (!!HELP!!)
03/03/2006 - Spanish and Italian Language is available for download. If you already have translated the project to other languages and want to contibute, please send the exported language files to ulrich.krause@eknori.de. Thanks in advance (!!HELP!!)
02/23/2006 - I owe you a formal apology. In !!HELP!! you'll find a START/STOP AGENTS dialog. I admit my responibility that I took the code from an application developed for my former company Schoeller Holding, Nuernberg. No project cook is responsible for this. (!!HELP!!)
12/09/2005 - Announcing release 1.5 ( week 51 / 2005 ) We will release V 1.5 just before christmas. Thomas improved the navigation. You will be able to customize the navigation to your own needs. Everything ist customizable; even the icon in the outline entry (!!HELP!!)
08/05/2005 - BETA 2 will be available for download on 08/07/2005. we offer - improved escalation management ( 2 stages ) - in-dept-navigation ( open ToDos, unread mail ) - in-dept configurable mail options / ticket ( event driven ) - user defined views ( ok, you (!!HELP!!)
07/09/2005 - Under some circumstances a red box error ( RBOD ) appears. This problem has now been fixed. For more information read the article on http://www.eknori.de/home/detail.php?nr=1237&kategorie=home (!!HELP!!)
01/08/2005 - Release 1.0.5a available for download (!!HELP!!)



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