About This Code
Brief Description:
Set email replies as responses
Notes Version:
R5.x, R6.x
Last Modified:
20 Dec 2002
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Code / Description
When email is received in a mail-in database via the internet, it shows up as a Memo document.
This code snippet detects such an email and, if it is actually a reply to an existing document in the database, sets it up as a response document using a Reply form.
sParentUNID = Doc.In_Reply_To(0)
If Len(sParentUNID) <> 0 Then
%REM
Doc.In_Reply_To(0) is something like
<OF5E15E355.0D974D6C-ON86256C94.006FF003-86256C94.006FFE2F@whatever.com>
We need
5E15E3550D974D6C86256C94006FF003
%END REM
sParentUNID = Mid$(sParentUNID, 4, 8) + Mid$(sParentUNID, 13, 8) + Mid$(sParentUNID, 24, 8) + Mid$(sParentUNID, 33, 8)
Set ParentDoc = Db.GetDocumentByUNID(sParentUNID)
If Not ParentDoc Is Nothing Then
Doc.Form = "Reply"
Call Doc.MakeResponse(ParentDoc)
Call Doc.Save(False, False)
End If
End If
Usage / Example
Great for email databases (such as a shared mail-in db for customer support) where the Discussion Threads view is otherwise rendered useless because replies are not turned into response documents.